HELP & SUPPORT
We’re here to help.
Find quick answers below or email the Palm team. We aim to respond within two business days.
Account and sign-in
Use “Forgot password?” on Palm’s sign-in screen to receive a secure reset link. Apple and Google sign-in return you to the app after authentication.
Purchases and subscriptions
Open Profile → Manage Subscription to restore purchases or open Apple’s subscription management. Apple manages payment methods, renewal, cancellation, and refund requests for iOS purchases.
Private reflections
Guided responses, journal entries, prayers, and notes are private to your account. They appear in Library → Reflections.
Delete an account
You can delete your account from Palm’s Profile settings. If you cannot access the app, use our account deletion instructions.
Still need help?
Include the email associated with your Palm account and a short description of the issue. Never send your password or payment-card details.
Email Palm Support